Health Information Technology (HIT) has the potential of improving the overall performance of healthcare organizations. However, there are worldwide evidence of HIT resistance and avoidance behaviors. IS researchers have provided valuable insights about these behaviors towards IT in general. Very limited work has aimed to explain these behaviors…

Many work processes take place through routines, or recurrent patterns of action. These activities involve individuals from several occupations working across spatial, temporal, and organizational boundaries. Crossing these professional, temporal and spatial boundaries has unique challenges which can lead to coordination failures. In these…