U.S. policy makers continue to struggle with identifying inclusive strategies that effectively support the needs of individual family child care (FCC) providers, who tend to have low quality rating improvement systems (QRIS) scores. To ensure program quality, there is a need to identify supportive strategies and evidence-based practices that build…

The enterprise resource planning (ERP) industry is a billion-dollar software industry with two prominent higher education ERP companies bringing in a combined $14.27 billion the third quarter of their 2024 fiscal years (Oracle, 2023; Workday, 2023). ERP systems stemmed from materials resource planning (MRP) systems in the manufacturing industry…

The problem that was addressed in this qualitative case study was that student retention and graduation rates at community colleges have been affected by the lack of support provided to students during their academic careers. The purpose of this qualitative case study was to gain an understanding of how administrators perceived they were acting in…

This case study research explores how organizational change dynamics influence the integration and adoption of innovative information system (IS) technologies in complex organizations. It presents a case study of the development, implementation, and integration of the Ripper Academy platform within the United States Marine Corps' distributed…

Despite extensive advocacy and research underscoring the benefits of inclusive education, students with Extensive Support Needs (ESN) continue to be predominantly placed in segregated educational settings, making inclusion a "wicked problem" within the field of education. Wicked problems are characterized by complexity, interconnected…

Improving student achievement is a continual focus of educational and political leaders. The strategies used to impact student achievement are varied as are the results. The United States Department of Education provides grant funding to states and local educational agencies with the goal of impacting student achievement through the use of…

This study attempts to understand the perception of a specific group of stakeholders, front-line staff, by their response to the communication received during an enterprise resource system (ERP) implementation process. This study also aims to identify how communications contributed to resistance or acceptance of the enterprise system once the ERP…

This capstone provides an examination and review of organizational change management within higher education and the processes related to facilitating change within a higher education environment. A review of related literature was conducted to research change management and the intersection of organizational oversight and a proposal created to…

Medication noncompliance is a significant challenge in managing schizophrenia, a chronic and severe mental health disorder characterized by symptoms such as delusions, hallucinations, disorganized thinking, and impaired functioning. Schizophrenia presents both positive symptoms, which involve exaggerated thoughts or behaviors, and negative…

This Problem of Practice study explored and synthesized the lived experiences of specialized project managers as they grappled with the challenges of aligning technical and people-centric change. For these individuals within a fast-growing organization in a complex and rapidly evolving higher-education marketplace change is mandatory and…

This study aimed to explore the perceptions of university behavioral health counselors and other healthcare professionals relevant to the funding strategies and initiatives they used to help college students access the high-quality behavioral health services they need. On-campus counseling centers are valuable resources that benefit student…

The Leader in Me is a school transformation process that focuses on teaching and embedding Stephen Covey's (2004) seven habits into the school day. The seven habits are a framework and process for transforming school culture but are not taught as a scripted curriculum (Covey et al., 2014). This mixed-methods study was designed to analyze the…

The purpose of this dissertation was to experiment with qualitative research methodologies while exploring the complexities of doctoral education, research practices, philosophies of inquiry, and other topics intersecting with(in) educational scholarship. My vision for this work was fueled by postmodernist critiques of humanist education,…

In 2013, the state of Florida passed Senate Bill 1720, which reformed developmental education and gateway courses across the state of Florida. There was a gap in the research regarding how the institutions planned and implemented the changes necessary to comply with the bill. This basic qualitative study examined the strategies used by leaders to…

The Sensemaking framework is often utilized when disruptive events create ambiguity and force individuals to make sense of things differently, personally and professionally, by "structuring the unknown" (Waterman, 1990, p.41). By way of example, the COVID-19 pandemic was a significant disruptor to the education sector. Institutional…