The employment rate of software developers has risen significantly over the last 30 years. As a result, more students are considering computer science as a potential career path. Over the last 15 years, introductory programming course (CS1) enrollment has been increasing at a much faster rate than the increase in the number of CS faculty, with no…

Dialogue act (DA) classification plays an important role in understanding, interpreting and modeling dialogue. Dialogue acts (DAs) represent the intended meaning of an utterance, which is associated with the illocutionary force (or the speaker's intention), such as greetings, questions, requests, statements, and agreements. In natural language…

The field of spoken language processing is concerned with creating computer programs that can understand human speech and produce human-like speech. Regarding the problem of understanding human speech, there is currently growing interest in moving beyond speech recognition (the task of transcribing the words in an audio stream) and towards…

This dissertation investigates the temporal relation identification task. The goal is to construct consistent temporal relations between temporal entities (e.g., events and time expressions) in a narrative. Constructing consistent temporal relations is challenging due to the exponential increase in the number of candidates for temporal relations…

This research aims to discover interpersonal trust in online communities. Two novel trust models are built to explain interpersonal trust in online communities drawing theories and models from multiple relevant areas, including organizational trust models, trust in virtual settings, speech act theory, identity theory, and common bond theory. In…

Open source projects do have requirements; they are, however, mostly informal, text descriptions found in requests, forums, and other correspondence. Understanding such requirements provides insight into the nature of open source projects. Unfortunately, manual analysis of natural language requirements is time-consuming, and for large projects,…

The construction industry is a knowledge intensive industry. Thousands of documents are generated by construction projects. Documents, as information carriers, must be managed effectively to ensure successful project management. The fact that a single project can produce thousands of documents and that a lot of the documents are generated in a…

Complaining is a fundamental human characteristic that has prevailed throughout the ages. We normally complain about something that went wrong. Patient complaints are no exception; they focus on problems that occurred during the episode of care. The Institute of Medicine estimated that each year thousands of patients die due to medical errors. The…

This work covers topics in event coreference and event classification from spoken conversation. Event coreference is the process of identifying descriptions of the same event across sentences, documents, or structured databases. Existing event coreference work focuses on sentence similarity models or feature based similarity models requiring slot…

Today's Internet-based crime reporting systems make timely and anonymous crime reporting possible. However, these reports also result in a rapidly growing set of unstructured text files. Complicating the problem is that the information has not been filtered or guided in a detective-led interview resulting in much irrelevant information. To…

This dissertation focuses on developing and evaluating hybrid approaches for analyzing free-form text in the medical domain. This research draws on natural language processing (NLP) techniques that are used to parse and extract concepts based on a controlled vocabulary. Once important concepts are extracted, additional machine learning algorithms,…

While many studies have demonstrated that conversational tutoring systems have a positive effect on learning, the amount of manual effort required to author, design, and tune dialogue behaviors remains a major barrier to widespread deployment and adoption of these systems. Such dialogue systems must not only understand student speech, but must…

Quickly accessing the contents of a video is challenging for users, particularly for unstructured video, which contains no intentional shot boundaries, no chapters, and no apparent edited format. We approach this problem in the domain of lecture videos though the use of machine learning, to gather semantic information about the videos; and through…

Language plays a very important role in understanding the culture and mindset of people. Given the abundance of electronic multilingual data, it is interesting to see what insight can be gained by automatic analysis of text. This in turn calls for text analysis which is focused on non-topical information such as emotions being expressed that is in…

The three objectives of this dissertation were to develop a question type model for predicting linguistic features of responses to interview questions, create a tool for linguistic analysis of documents, and use lexical bundle analysis to identify linguistic differences between fraudulent and non-fraudulent financial reports. First, The Moffitt…