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Fiester, Herbert R. – ProQuest LLC, 2010
The first purpose of this study was to identify procedural and heuristic knowledge used when creating web-based instruction. The second purpose of this study was to develop suggestions for improving the Heuristic Task Analysis process, a technique for eliciting, analyzing, and representing expertise in cognitively complex tasks. Three expert…
Descriptors: Expertise, Design Requirements, Instructional Design, Web Based Instruction

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