This research study used a quantitative comparative method to investigate the relationship between consumer satisfaction and communication based on the format of health record. The central problem investigated in this research study related to the format of health record used and consumer satisfaction with care provided and effect on communication…

This dissertation is a qualitative research study of two people labeled with developmental disabilities who live in residential settings with various supports provided by local agencies. Scott is 43 years old and lives in a Residential Supported Home with four other housemates and permanent staff support and supervision. Pat is 29 years old and…