E-learning has grown to such an extent that paper-based testing is being replaced by computer-based testing otherwise known as e-exams. Because these e-exams can be delivered outside of the traditional proctored environment, additional authentication measures must be employed in order to offer similar authentication assurance as found in…

Information technology (IT) certifiers evaluate risk and develop mitigations ensuring IT infrastructures remain protected within acceptable levels of operation, which if not properly maintained can potentially result in loss of life within Department of Defense (DoD) and federal environments. This qualitative phenomenological exploratory study…