In team-based medical tasks, digital tools facilitate information among medical experts to support patient safety. Although generally beneficial, Electronic Health Records (EHRs) have not completely mitigated communication and clinical decision errors. The design of systems meant to facilitate information-transfer among care teams has been…

The growing presence of Synchronous Computer-Mediated Communication (SCMC), defined as 'real-time, synchronous conversation that takes place online' (Baralt & Leow, 2016, p. 200), via video-chat programs such as Skype in online language courses has been documented in the literature (Ziegler, 2016c). While research up to now has shown that…

Reminiscing--"the act or process of recalling the past (Butler, 1963, p. 66)"--is a core activity for any society. Research shows that the desire and tradition for reminiscing can be traced back to early civilizations where the elders of the community were responsible to know and share the history of their community (Butler, 1995;…

The construct of cognitive complexity has played an increasingly important role in studies on task design, which aim to explore how increases in the cognitive complexity of tasks differentially mediate interaction and learning outcomes (Kim, 2009; Gilabert, Baron, & Llanes, 2009; Kim & Tracy-Ventura, forthcoming; Nuevo, 2006; Revesz, 2009,…