As Artificial Intelligence (AI) becomes increasingly ubiquitous in society, conversational agents such as Siri, Alexa, and ChatGPT are shaping the experiences of younger generations. However, these young users often lack opportunities to learn about the inner workings of these AI technologies. One way to foster such learning is by empowering…

Computer use has become a fact of life, especially for children, many of whom were forced to switch to online learning during the COVID-19 pandemic and resorted to digital hobbies as a safety measure. Further the amount of time children spend on computers, as well as the number of different computer devices that pervade our post-pandemic society…

Organizations interested in increasing their user experience (UX) capacity lack the tools they need to know how to do so. This dissertation addresses this challenge via three major research efforts: 1) the creation of User Data Spectrum theory and a User Data Spectrum survey for helping organizations better invest resources to grow their UX…