The enterprise resource planning (ERP) industry is a billion-dollar software industry with two prominent higher education ERP companies bringing in a combined $14.27 billion the third quarter of their 2024 fiscal years (Oracle, 2023; Workday, 2023). ERP systems stemmed from materials resource planning (MRP) systems in the manufacturing industry…

The advancements in generative AI technologies have provided various opportunities to enhance human resource development (HRD) activities. Scholars have discussed the benefits of using AI chatbots, a popular AI application, in training activities. Yet, the current literature still lacks a comprehensive understanding of how AI chatbots can be used…

Open Education Practices (OEP) have been proposed as a way to increase both engagement in learning, and lower costs. Broadly, Open Educational Practices involve learners in creating, evaluating, remixing, or otherwise modifying Open Education Resources (OER). Aspirational descriptions of OEP frame them both as liberatory by engaging learners…

This dissertation consists of two separate studies exploring current and emerging technologies for education. The current technology is presented in the first study as an open educational resource (OER) for language learning. This study explored the affordances of OERs for language by comparing a traditional textbook and an OER web-book in terms…

Graphic design students no longer need to attend institutions of higher education (IHE) to gain entry-level skills for a variety of design related areas with the rise of new learning platforms like YouTube, edX, etc. A recent series of studies found that 70% of respondents (working designers) reported learning their craft online. This study…

Motivated by applications in health care systems, this study focused on queueing network models with instances of simultaneous resource possession under capacity restrictions in different stages. Customers during service at certain nodes in the first-level or primary system may simultaneously need service from a second-level server. In this…

The COVID-19 pandemic interrupted education around the world. During that time, teachers often turned to online communities to compensate for an inability to connect with in-person professional communities. This study aims to highlight a single, successful online community of AP Literature teachers who use the app Voxer to communicate. The purpose…

With the rise of online courses taught at the post-secondary level, instructors must make decisions on what resources and tools they implement since this can directly impact student learning (Ascough, 2011; Means et al, 2010; Simonson, 2011). Moreover, instructors have access to thousands of free resources and tool though a click of a mouse as…

This study examined the use of virtual emergency management systems within operational and tactical environments and explored the experiences of officials using these virtual systems regarding communication of information, coordination of resources, and strategic thinking throughout a critical incident at 4-year public institutions of higher…

This empirical exploratory study quantitatively analyzed content similarity indices (potential plagiarism) from a corpus consisting of 360 dissertations and 360 published articles. The population was defined using the filtering search criteria human resource development, training and development, organizational development, career development, or…

Role clarity for any individual leads to more successful implementation of his or her job expectations. In a school, there are many individuals with various roles to fill. The Instructional Technology Resource Teacher (ITRT) has multiple roles within a school including: training teachers, designing integrated curriculum, managing learning…

In this dissertation, two interrelated problems of service-based systems (SBS) are addressed: protecting users' data confidentiality from service providers, and managing performance of multiple workflows in SBS. Current SBSs pose serious limitations to protecting users' data confidentiality. Since users' sensitive data is sent in…

Free, libre, and open source software (FLOSS) is software that is collaboratively developed. FLOSS provides end-users with the source code and the freedom to adapt or modify a piece of software to fit their needs (Deek & McHugh, 2008; Stallman, 2010). FLOSS has a 30 year history that dates to the open hacker community at the Massachusetts…

The purpose of this qualitative research study was to examine African American community college students' availability to technological resources and how that availability affects their success. In this study, technological resources include access to the internet, software, hardware, technology training, technology support, and community…

Project failure remains a challenge within the software development field especially during the early stages of the IT project development. Despite the herculean efforts by project managers and organizations to identify and offset problems, projects remain plagued with issues. If these challenges are not mitigated, to a successful degree,…