A new mobile application (app) was developed by the Military REACH team. It delivered research-backed professional development content to practicing human and family service providers over the course of eight weeks. The app aimed to enhance their ability to provide services that meet the unique needs of Service member, Veteran, and military family…

Undergraduate university students experience a knowledge gap when required to use unfamiliar software applications without the benefit of direct instruction. As a solution, students often turn to online support, particularly video, but little is known about students' perceptions of the effectiveness of support videos. As libraries are a principle…

Graphic design students no longer need to attend institutions of higher education (IHE) to gain entry-level skills for a variety of design related areas with the rise of new learning platforms like YouTube, edX, etc. A recent series of studies found that 70% of respondents (working designers) reported learning their craft online. This study…

Healthcare professionals and individuals underutilize substance use screenings, driving exploration of innovative approaches like virtual agent-guided screening. This study assessed the virtual counselor app's equivalence to in-person evaluation for substance use screening. Participants also completed a user experience questionnaire and a…

Background: Today's healthcare organizations face financial and educational challenges of sustaining electronic medical record (EMR) advancements and regulatory reporting mandates. One such mandate is providing EMR education in the Operating Room (OR) setting to support reporting compliance and patient safety. Local Problem: At a multi-state…

The general problem was that, in the competitive telecommunications industry, information technology service providers have to develop ways to improve on customer satisfaction and service quality during service disruptions to meet service level agreements. A descriptive phenomenological study was used to explore the lived experiences and…

Complaining is a fundamental human characteristic that has prevailed throughout the ages. We normally complain about something that went wrong. Patient complaints are no exception; they focus on problems that occurred during the episode of care. The Institute of Medicine estimated that each year thousands of patients die due to medical errors. The…

The Detection of surgical adverse events has become increasingly important with the growing demand for quality improvement and public health surveillance with surgery. Event reporting is one of the key steps in determining the impact of postoperative complications from a variety of perspectives and is an integral component of improving…

Precision medicine refers to the delivering of customized treatment to patients based on their individual characteristics, and aims to reduce adverse events, improve diagnostic methods, and enhance the efficacy of therapies. Among efforts to achieve the goals of precision medicine, researchers have used observational data for developing predictive…

Business leaders in Nigeria are concerned about the high rates of business failure and economic loss from security incidents and may not understand strategies for reducing the effects of information security threats on business performance. Guided by general systems theory and transformational leadership theory, the focus of this exploratory…

The purpose of this study was to better understand the self-care practices of female peer support specialists (PSS) with co-occurring mood and substance use disorders. The researcher took a qualitative grounded theory approach conducting in-depth semi-structured interviews with ten women employed at peer-run agencies in Maricopa County, Arizona.…

The purpose of this study is to evaluate the use of Lean/Agile principles, using action research to develop and deploy new technology for Small and Medium sized enterprises. The research case was conducted at the Lapeer County Sheriff's Department and involves the initial deployment of a Service Oriented Architecture to alleviate the data…

Free, libre, and open source software (FLOSS) is software that is collaboratively developed. FLOSS provides end-users with the source code and the freedom to adapt or modify a piece of software to fit their needs (Deek & McHugh, 2008; Stallman, 2010). FLOSS has a 30 year history that dates to the open hacker community at the Massachusetts…

This qualitative research study focuses on retention of first-year learners by exploring three variables: academic support, social support, and coping strategies. The research method is grounded theory founded by Glaser, B. and Strauss, A. (1967). The philosophical assumptions of the study are Constructivist and Advocacy/Participatory knowledge…

Hospitals, clinics, and physicians' offices are being mandated to implement health information technology to support electronic health records or receive reduced government reimbursements for the treatment of Medicare and Medicaid patients. The EHR Medicare and Medicaid Incentive Program, managed by the Centers for Medicare and Medicaid Services,…