This work investigates a cross-organizational technology-focused Community of Practice, namely Azure for Education, which supports educational organizations as they learn and implement Microsoft Azure platform technologies to solve business challenges in an environment of rapid technology innovation and evolution. While most research on…

Open source software has revolutionized the way people develop software, organize collaborative work, and innovate. The numerous open source software systems that have been created and adopted over the past decade are influential and vital in all aspects of work and daily life. The understanding of open source software development can enhance its…

Resource constrained microcontrollers with as little as several hundred bytes of RAM and a few dozen megahertz of processing power are the most prevalent computing devices on earth. Microcontrollers and the many application components that interface to them, such as sensors, actuators, transceivers and displays are now cheap and readily available.…

The increasing proliferation of globally interconnected complex information systems has elevated the magnitude of attacks and the level of damage that they inflict on such systems. This open environment of intertwined financial, medical, defense, and other systems has attracted hackers to increase their malicious activities to cause harm or to…

Managing a business requires vigilance and diligence. Small business owners are often ignored by IT vendors and inundated by the choices of software applications and therefore, need help finding a viable operating software solution for small business decisions and development. The extent, if any, of a significant influence of operational software…

The enterprise software market is seeing the rise of a new business model--selling Software-as-a-Service (SaaS), in which a standard piece of software is owned and managed remotely by the vendor and delivered as a service over the Internet. Despite the hype, questions remain regarding the rise of this new service model and how it would impact the…

Innovation ecosystem strategy is often adopted by platform technology owners to seek complementary innovation from resources located outside the firm to exploit indirect network effect. In this dissertation I aim to address the issues that are related to the formation and business value of platform innovation ecosystems in the enterprise software…

Network externalities or alternatively termed network effects are pervasive in computer software markets. While software vendors consider pricing strategies, they must also take into account the impact of network externalities on their sales. My main interest in this research is to describe a firm's strategies and behaviors in the presence of…