Collaborative communication skills are underdeveloped through higher education experiences; therefore, employees need to develop these skills while working. Current research has not focused on how employees identify collaborative communication skills developed from informal workplace learning experiences, specifically those presented as coaching,…

This action research study sought to understand how advisors and administrators can assist students in making relevant, meaningful connections between work-based learning opportunities and academic learning, so that students gain the actionable knowledge and skills needed to handle real-world challenges. Data was collected in three phases. Cycle 0…