To realize more equitable technology futures, it is not enough to simply adapt technology to be more inclusive "after" it is created. We will also need to equip technology creators with the skills they need to critically reflect upon bias and exclusion "during" the technology design process. The question of how to best to…

In this thesis, we hypothesize that data visualization users are subject to systematic errors, or cognitive biases, in decision-making under uncertainty. Based on research from psychology, behavioral economics, and cognitive science, we design five experiments to measure the role of anchoring bias, confirmation bias, belief bias, and myopic loss…

Over the past few years, one of the most fundamental changes in current computer-mediated environments has been input devices, moving from mouse devices to touch interfaces. However, most studies of online retailing have not considered device environments as retail cues that could influence users' shopping behavior. In this research, I examine the…

Because data access may be perceived by principals as overwhelming or irrelevant rather than helpful (Wayman, Spikes, & Volonnino, 2013), data access does not guarantee effective data use. The data-based decision making literature has largely focused on teacher use of data, considering less often data-based organizational improvements for the…

Users are increasingly expected to manage complex privacy settings in their normal online interactions. From shopping to social networks, users make decisions about sharing their personal information with corporations and contacts, frequently with little assistance. Current solutions require consumers to read long documents or go out of their way…

While interactivity is regarded as a distinguishing characteristic of computer technology, the explanation on its impact remains in its infancy. The present research investigates what it means to provide a more (or less) interactive computer interface design by attempting to uncover its cognitive influences on the user's expectation of outcome and…