Successful reference relies on being appropriately informative for listeners. What factors influence informativeness? For example, what factors influence the decision to refer to a ball with the less informative phrase "it," as opposed to the more informative phrase "the red ball"? The present dissertation proposes and…

The purpose of this study was to explore the nature of students' mapping and discourse behaviors while constructing causal maps to articulate their understanding of a complex, ill-structured problem. In this study, six graduate-level students were assigned to one of three pair groups, and each pair used the causal mapping software program,…