The purpose of this comparative, longitudinal case study was to explore the distance operations system implemented in U.S. colleges and universities during the COVID-19 pandemic. Embedded in a larger two-year study of distance education in the U.S. before and after the health crisis, this study combined a grounded theory methodology with a…

Classroom management has many challenges, but when the class is held in a computer lab, even more challenges surface. The obstruction of the line-of-sight between the instructor and the students makes it difficult to monitor student behavior, attention, facial expressions or other non-verbal cues. Also, while the computer is a powerful machine,…

This thesis explores the design and evaluation of a collaborative, inquiry learning Intelligent Tutoring System for ill-defined problem spaces. The common ground in the fields of Artificial Intelligence in Education and Computer-Supported Collaborative Learning is investigated to identify ways in which tutoring systems can employ both automated…

The creation, maintenance, and management of Information Product (IP) systems that are used by organizations for complex decisions represent a unique set of challenges. These challenges are compounded when the purpose of such a systems is also for knowledge creation and dissemination. Information quality research to date has focused mainly upon…