Introduction: This dissertation focuses on how informal educators learn through conversations during meetings, planning sessions, and other discussions with colleagues. These on-the-job learning experiences remain relatively understudied, and this dissertation aims to illuminate the dynamics of informal educator relationship-building within…

Competency-based education (CBE) has become well-accepted as a powerful way to personalize learning. Today's advanced technologies have enhanced CBE even further. Practitioners in the field are seeking means to take advantage of technology to increase CBE's effectiveness and efficiency, especially for adult learners. Microlearning and digital open…

Workplace learning is complex as employees engage in activities to meet organizational objectives. This study investigates incidental learning in a complex clinical environment. The systems created to collect information and perform patient-visit functions involve several people who have distinct roles that can impact how subsequent people in the…

Higher education has been scrutinized and called to make changes that would lead to increased transparency and more accountability. Student affairs organizations are not immune to this same type of criticism (Woodard, Love & Komives, 2000). Student affairs plays a supporting role within the larger higher education organization and is vital to…