Due to the declining state of the current economy, a greater demand is being placed on student affairs professionals to provide evidence of the success of their programs, their impact on student learning and development and overall contributions to the undergraduate learning experience. It is a growing imperative that student affairs professionals…

The literature on competency-based human resource (HR) management provides a strong case for moving from a jobs-based to a competency-based approach to human resources. There is agreement in the literature (Dubois, Rothwell, Stern, & Kemp, 2004; Lucia & Lepsinger, 1999) on the benefits of using competencies throughout HR systems and impact…