As business e-mail volumes continue to grow and employees spend increasingly larger portions of their day processing e-mail, there is strong evidence of the negative impacts of e-mail processing, especially with respect to e-mail overload. This study sought to determine whether a training program focused on select e-mail features and processing…

The use of computers and computer-based applications is prevalent in schools, from the classroom to the principal's office. This study of middle school principals in Virginia and West Virginia addressed the following eight questions: (a) What computer technology applications are available to middle school principals? (b) What are the perceived…