Net Promoter System (NPS) is well known as an evaluation measure of the growth engine of big companies in the business area. The ultimate goal of my research is to build an action rules and meta-actions based recommender system for improving NPS scores of 34 companies (clients) dealing with similar businesses in the US and Canada. With the given…

Social scientists usually are more interested in consumers' dichotomous choice, such as purchase a product or not, adopt a technology or not, etc. However, up to date, there is nearly no model can help us solve the problem of multi-network effects comparison with a dichotomous dependent variable. Furthermore, the study of multi-network…

In the modern world, higher education is transitioning from enrollment mode to recruitment mode. This shift paved the way for institutional research and policy making from historical data perspective. More and more universities in the U.S. are implementing and using enterprise resource planning (ERP) systems, which collect vast amounts of data.…