This work explores the impact of crises, particularly the COVID-19 pandemic, on strategic planning processes in higher education institutions (HEIs). It investigates how crises affect strategic planning, implementation, and achievement of performance metrics outlined in institutional strategic plans. The study employs mixed-methods research to…

The purpose of the present qualitative multiple case study was to identify and describe sustainability efforts and the perceptions of sustainability managers of selected higher education institutions (HEIs) in Texas. Through a Qualtrics survey and semi-structured interviews, sustainability managers shared their experiences regarding the…

Self-reported positive effects of peer mentoring for mentors and mentees have included enhanced academic performance, greater sense of belonging, and retention, among other widely accepted benefits of the intervention. However, minimal quantitative or mixed methods research has focused on mentoring staff who design, implement, and therefore…

Peer education programs in higher education conduct peer educator training; however, there is minimal empirical evidence supporting the structure and evaluation of peer educator training. The problem addressed by the present study was the inconsistencies in and scant assessment of university peer educator training and implementation. Ineffective…

Higher education institutions adopt conversational agents, or chatbots, to perform and automate certain business functions. While chatbots exist to support Enrollment Services, Financial Aid, and other departments within an institution, Institutional Research lacks options. Institutional Research supports higher education institutions by providing…

The myriad benefits of globally engaged and intercultural learning are well-documented yet few college students, especially those from traditionally underserved communities, actually engage in these programs. To be more inclusive and make this type of learning more accessible to all students, specifically first-generation, lower socio-economic,…

This qualitative meta-synthesis sought to identify and uncover the challenges that Higher Education Institutions experience when implementing and maintaining a succession management program. Through a blended-theory approach, the theoretical framework combined Human Capital Theory (Schultz, 1961), Transformational Leadership Theory (Downton,…

This doctoral action research dissertation is coauthored as a qualitative three-article dissertation; each article leverages a different qualitative approach to the research. Article 1 focuses on the existing depth of literature regarding higher education faculty and their practice of social justice within their roles. Article 2 is a critical…

Sexual assault is a deeply rooted issue on American college campuses. The purpose of this study was to examine the systems that enable a culture of sexual assault and then enact an action step that strengthened the institutional strategies for preventing these incidents on campus. This qualitative action research study took place at a mid-sized…

A well-designed compliance program is necessary for higher education institutions (HEIs) of all sizes to mitigate the risks of severe penalties and reputational damage resulting from regulatory noncompliance. The U.S. Federal Sentencing Guidelines provide a broad framework comprised of the Seven Elements contributing to an effective compliance…

Purpose: The purpose of this qualitative case study was to explore educators' perceptions of the implementation of CTE in preparing students with the knowledge and skills necessary to seamlessly transition from high school to the workforce or higher education post-graduation. Framework: The California Career Technical Standards for Grades Seven…

This qualitative case study investigates instructional faculty's perceptions of their agency, self-efficacy, and preparedness to personalize instruction in Competency-Based Education (CBE), a growing alternative to traditional higher education known for faster program completion. The study addresses a significant issue in the field -- as CBE…

Title IX Coordinators are responsible for implementing standardized procedures related to each component of Title IX procedures on college and university campuses. The problem this study addressed was the gap in practice regarding the ways colleges and universities implement standardized procedures to ensure equitable due process for involved…

Student disengagement and disconnection post pandemic has become a prominent concern in higher education. As colleges and universities navigate the post-pandemic landscape, addressing student disengagement and reconnecting them to the learning community has become a priority. Gamification has been used in education since early 2010s, however, the…

In 2022, just over half of higher education institutions surveyed by the American Council on Education (ACE) reported having a Senior International Officer (SIO), described as an administrator who manages overall internationalization activities. The SIO, along with the president of an institution, has been identified as the most important catalyst…