Faculty in higher education come from a wide variety of disciplines and settings and bring with them a wide variety of unique personal and professional knowledge, skills, and experiences. Faculty are expected to create learning experiences that are high-quality, effective, and that meet certain standards (Bureau of Labor Statistics, 2023). Faculty…

Lean Six Sigma (LSS), which is a strategy that effectively solve problems in the manufacturing and services sectors, is claimed to be a vital strategy that could improve business, solve problems, and upgrade the quality level for education setting. Antony (2014) argues that "higher education institutes (HEI) can deploy both Lean and Six Sigma…

To analyze educational outcomes or evaluate operations, academic institutions need to produce high-quality data. Unfortunately, many institutions do not have accurate, timely, and useful data and information despite investments to manage technology. Furthermore, data management issues in education, including access, quality, and ownership, inhibit…

American post-secondary education faces unprecedented challenges in the dynamic 21st century environment. An appreciation of the higher education accreditation process, as a quality control mechanism, therefore may be seen as a significant priority. When American higher education is viewed systemically, the perceptions of quality held and…

The purpose of this study was to explore perceptions of front-line faculty members in the United States related to quality and quality management in higher education. The study's three research questions were: (1) How do front-line faculty members in the United States define quality in higher education? (2) How do front-line faculty members in the…

This dissertation considers the effects of national rankings, specifically the 2010 National Research Council (NRC)'s Data-Based Assessment of Research-Doctorate Programs, on higher education institutions' behavior. National research studies of graduate education require significant resources and data, yet it is uncertain how universities make…

Researchers have noted the limited amount of scholarly explorations of the practice of outsourcing administrative services in higher education. This dissertation seeks to add to the body of literature pertaining to the subject by examining the experiences of three universities that grappled with the decision. Using a qualitative approach and a…

Quality Assurance in higher education has been an ongoing international issue for discussion. As higher education institutions move toward an era of accountability and accreditation, groups of stakeholders require proof of high-quality academic programs and services from higher education providers. Since the mid-1990s, most providers have strived…

European tertiary education became an important topic of the main leaders of the world academia a decade ago, when 29 European countries voluntarily signed the Bologna Declaration of 1999. This intergovernmental European initiative of educational reform, known as the Bologna Process, defines a common framework for higher education systems, and…