With the increasing role that software systems play in our daily lives, software quality has become extremely important. Software quality is impacted by the efficiency of the software testing process. There are a growing number of software testing methodologies, models, and initiatives to satisfy the need to improve software quality. The main…

The purpose of this thesis is to improve our understanding of sensemaking process as a basis for building better systems to assist sensemaking. Sensemaking is the task of creating an understanding of a problem or task so that further actions may be taken in an informed manner. Sensemaking is a pre-requisite for many other tasks such as decision…

"Social Navigation" for the Web has been created as a response to the problem of disorientation in information space. It helps by visualizing traces of behavior of other users and adding social affordance to the information space. Despite the popularity of social navigation ideas, very few studies of social navigation systems can be found in the…