This interpretative phenomenological study used semi-structured interviews of 10 participants to gain a deeper understanding of the experience for virtual team members using collaborative technology. The participants were knowledge workers from global software companies working on cross-functional project teams at a distance. There were no…

There is a disconnect between information technology (IT) and information systems (IS) that lies at the foundation of frequent failure in cost, schedule, and/or performance of IT/IS. This disconnect can perhaps be reconciled through a focus on the socially constructed and emergent nature of IT as it enters and is used by an organization. The…

It is generally believed that Business to Business (B2B) e-commerce has a great impact on business performance improvement. Considerable research also shows that another dependent variable, B2B e-commerce success, can be a good overall measure of B2B systems. This paper investigated and examined the impact of several factors, which are either…

The focus of this qualitative research study using the Delphi method is to provide a framework for leaders to develop their own social networks. By exploring concerns in four areas, leaders may be able to better plan, implement, and manage social networking systems in organizations. The areas addressed are: (a) social networking using…

The purpose of this study was to relate the strength of Chief Information Officer (CIO) transformational leadership behaviors to 1 of 5 computing platform operating systems (OSs) that may be selected for a firm's Enterprise Resource Planning (ERP) business system. Research shows executive leader behaviors may promote innovation through the use of…

The capability of organizations to operate on the Information Technology Infrastructure Library (ITIL) framework is reliant on ITIL process measurements. Appropriate ITIL process measurements help ensure desired outcomes, enable corrective actions to take place prior to process failure, and direct process activities towards continuous improvement.…

Security incidents resulting from human error or subversive actions have caused major financial losses, reduced business productivity or efficiency, and threatened national security. Some research suggests that information system security frameworks lack emphasis on human involvement as a significant cause for security problems in a rapidly…

Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…

Technology upgrades are an inevitable part of dealing with any man-made invention utilized for productive gain. One key technology used for productive gain within a firm is enterprise software, specifically a firm's Enterprise Resource Planning (ERP) system. After the adoption of an ERP system, an organization is perpetually faced with the…

Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…