The main purpose of this action research study was to understand the most appropriate methods to replicate expertise and expert performance in an ever-changing and dynamic global organization. It was also meant to empower team members in becoming more decisive experts within their respective fields/domains. In this study, ten (10)…

Many organizations are utilizing learning management e-learning (LMS-eLearning) systems for conducting employee professional skill advancement. To increase the likelihood of successful e-learning, management must prepare the workforce to accept the LMS-eLearning security training application. This study investigated whether anticipated ease of…

Despite the well-established benefits of technological advances, a lack of adequate tacit knowledge sharing is one of the major setbacks affecting the development of human capital in technology industries. The purpose of this phenomenological qualitative study was to explore the experiences technology managers will need to support the transfer of…

Adoption, acceptance and, more recently, continued use of information technology (IT) in workplace contexts have been researched extensively over the last three decades. As acceptance and use of IT underlie its ability to fulfill expected business benefits, it is unsurprising that researchers have sustained a great interest in the topic. While…

Information technology (IT) project success depends on having a project manager with effective decision making, leadership, and project management skills. Project success also depends on completing the project in a given budget, time, and scope. Despite these critical qualities of a successful project manager, little research has explored the…

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications…

Within the past decade, the introduction of computerized medical records into the business and practice of health care has created a need for effective training. The implementation of computerized medical records into a health care organization has been often associated with increased costs and decreased productivity. Although existing human…