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Siefkes-Andrew, Ashlie J. – ProQuest LLC, 2017
There is not an organization in the world immune to crisis (Coombs, 2015). From for-profit corporations to the non-profit sector of higher education, research on various crises, and the communication surrounding them, has attracted the attention of scholars and practitioners over the years. This study contributes to literature surrounding…
Descriptors: Stakeholders, Higher Education, Trust (Psychology), Reputation