Principals are essential in any institution of learning. Great schools do not exist in the absence of a great principal, which demonstrates the importance of strong leadership. However, due to complexities and the demanding nature of their jobs, there has been an increasing deficiency in the supply of these professionals. Schools have recorded…

The purpose of this qualitative study was to explore the landscape of Competency-Based Education in institutions of higher education, and how these institutions have successfully implemented a new model into their existing structures. Interviews were conducted to explore the rationale, implementation strategies, and challenges at institutions…

This case study research examined employee job satisfaction best practices at three community college receiving recognition through the Chronicle of Higher Education Great College to Work For designation. The leadership and human resource practices at these institutions were explored through employee interviews, collection of documents, and…

More and more students are opting to take online courses to achieve their higher education goals. Online education is one of the fastest growing segments in higher education, growing much faster than traditional college enrollment. Many studies have indicated that students who participate in online learning courses perform better than those in the…

The primary focus of this Executive Leadership Portfolio (ELP) is to investigate whether teachers who actively participate in professional development designed to model best practices and explore digital technology would incrementally change their instructional moves to include these practices and technologies. The literature presented within this…

The general problem was that, in the competitive telecommunications industry, information technology service providers have to develop ways to improve on customer satisfaction and service quality during service disruptions to meet service level agreements. A descriptive phenomenological study was used to explore the lived experiences and…

The primary goal of this study was to investigate, document, and understand the reasons that educators who use graphic novels in their classrooms choose to use them, rather than traditional text. Secondary goals were to identify the classes they teach, and to identify commonalities and shared best practices. Interviews were scheduled, to provide…

Edutainment refers to curriculum and instruction designed with a clear educational purpose, including multi-faceted virtual learning game design. Tools such as the Jacob's Ladder pre-production design tactic have been developed to ensure that voices of both engineers and educators are heard. However, it is unclear how development team members…

Literacy is a key component to success in school and in life. Literacy has been a focus of education since 1965 when President Jimmy Carter announced a "war on poverty." Since then, history has shown that educators should place an emphasis on literacy within schools. Because literacy is so important, I set out to explore how…

International students face a variety of obstacles and challenges in order to study in the US. The researcher interviewed 11 participants and held a focus group to understand and uncover new findings about the international student experience at a medium-sized institution in the mid-west. This grounded theory action research study resulted in a…

The purpose of this research study was to explore the process, implementation, and impact of a BI strategic system at Lone Star College-Tomball Campus (LSC-T), Texas, to determine the effectiveness of BI on community college decision-making. This research study (a) explored the process of implementing a new BI strategic system model at LSC-T, (b)…

The purpose of this transcendental phenomenological study was to explore how career services administrators at U.S. institutions of higher education perceive and describe their experience of hiring career counselors who advise international students. The perceptions and experiences of eight career services administrators from a mix of private,…

Educational institutions continually work to balance between providing students with access to data and protecting copyright owner's exclusive rights. The Copyright Act of 1976, effective in 1978, provided exemptions for live and distance education. As digital technology grew in capability, its capabilities were incorporated in distance education,…

This research evaluated the efficiency and effectiveness of current recruitment policies and retention practices at Delaware Technical Community College, Jack F. Owens Campus in Georgetown, Delaware. Delaware Tech is a statewide community college with four campus locations with over 15,000 students and 155 student-athletes representing 1% of the…

This qualitative study sought to explore reasons why social studies teachers chose to teach controversial issues and counternarratives in their classroom in an era where doing so is dangerous for teachers and their job security, and how they go about doing so in their classrooms. The theoretical framework of this study encompassed the notion that…