This dissertation advances research on evaluation (RoE) through a trio of studies focusing on the role of context and the innovative use of Linguistic Inquiry and Word Count (LIWC) software in formative evaluation in a qualitative research project. The first article extends Coryn et al. (2017) and elucidates how various contextual…

Increasingly, people are engaging online and can participate in activities like searching for information, communicating with family and friends, and self-expression. However, some populations such as older adults, face barriers to online participation like device cost, access, and learnability, which prevent them from reaping the benefits of…

Inadequate software development collaboration processes can allow technical debt to accumulate increasing future maintenance costs and the chance of system failures. The purpose of this qualitative case study was to explore collaboration strategies software development leaders use to reduce the amount of technical debt created by software…

This research investigates the responses of three individuals engaging with the Super Mario World (SMW) platform videogame glitches, and how they learned to solve the problem without formal help. This investigation was chosen because it explores connections between media literacy, critical thinking, and play in adults in the context of responding…

The general problem was that, in the competitive telecommunications industry, information technology service providers have to develop ways to improve on customer satisfaction and service quality during service disruptions to meet service level agreements. A descriptive phenomenological study was used to explore the lived experiences and…

Edutainment refers to curriculum and instruction designed with a clear educational purpose, including multi-faceted virtual learning game design. Tools such as the Jacob's Ladder pre-production design tactic have been developed to ensure that voices of both engineers and educators are heard. However, it is unclear how development team members…

The purpose of this mixed methods research study was two-fold. First, I compared the findings of the success rates of online mathematics students with the perceived effects of classroom capture software in hopes to find convergence. Second, I used multiple methods in different phases of the study to expand the breadth and range of the effects of…

The perceptions students and parents have of Compass Learning Odyssey online curriculum is the focus of this research. This study uses an intrinsic research method to discover the perceptions of students and parents on a specific online learning curriculum with a qualitative focus. This study was focused on the perceptions of students within a…

Building on the research of National Board Certification and its effect on teacher quality, student achievement, and professional development, this dissertation seeks to explore the factors that influence teachers when it is time to renew their National Board Certification. Using a qualitative methodology, this study seeks to describe the process…

Technology in college classrooms has gone from being an enhancement to the learning experience to being something expected by both instructors and students. This design-based research investigation takes technology one step further, putting the tools used to teach directly in the hands of students. The study examined the affordances and…

The study focused on the experiences of general and special education teachers on what constitutes successful collaboration since there is little evidence existing on the phenomenon. For collaboration to be successful, it must go beyond having two teachers in a classroom delivering instructions. It entails deliberate practices enabling teachers to…

Social engineers manipulate individuals into divulging confidential information or compromising personal or organizational security. The purpose of this qualitative case study was to examine the potential lack of social engineering awareness that affects employees at companies in southeastern Michigan. The research method consisted of interviews…

This single explorative case study investigated the causes of churn in the telecommunication industry in Kenya, narrowed down to include only the capital city of Nairobi. The question of this dissertation was split into three sub-questions. The first sub-question investigated the behavioral patterns of customers causing churn. The second…

The purpose of this dissertation is to describe and understand how teachers describe the changes in their practices as a result of ten years participation in a one-to-one environment. This research study focuses on one successful middle school's adoption of laptops to support teaching and learning. A qualitative study using interviews of key…

Advances in technological uses within public schools provide increased methods to collect and store non-public personal information (NPI) or personally identifiable information (PII) from both students and employees. Consequently, the sensitive information collected is susceptible to unauthorized disclosure, as various public school employees are…