Software is an integral part of our lives. It controls the cars we drive every day, the ships we send into space, and even our toasters. It is everywhere and we can easily download more. Software solves many real-world problems and satisfies many needs. Thus, unsurprisingly, there is a rising demand for software engineers to maintain existing…

Students in introductory programming classes often articulate their questions and information needs incompletely. Consequently, the automatic classification of student questions to provide automated tutorial responses is a challenging problem. This dissertation analyzes 411 questions from an introductory Java programming course by reducing the…