Efforts to prevent veteran homelessness in the United States have been ongoing for decades, yet thousands of veterans still face homelessness daily. This case study explores collaborative leadership efforts among nonprofit and government agencies aimed at preventing homelessness among veterans. The research question asks how nonprofit agencies…

There has been a decline in tuition revenue for some private historically Black colleges and universities (HBCUs); an above-average tuition discount rate may impede the financial performance of private HBCUs. The purpose of this qualitative phenomenological study was to explore the lived experiences of business officers and other employees of…

Purpose: This study will evaluate the organizational effectiveness of an artificial intelligence (AI)/machine learning (ML) recommender system at a higher education institution. It will determine the positive or negative net benefits (i.e., organizational effectiveness) of utilizing the D&M ISSM. Background: Identifying the value and efficacy…

The asset portfolios of Higher Education Institutions (HEI) typically incorporate a highly diverse collection of buildings with various and often shared campus uses. These facilities are typically at different points in their operational lifecycle, have different characteristics, rehabilitation cost, maintenance costs, and mission criticality. In…

Over the last decade, higher education institutions (HEI) implemented Enterprise Resource Planning (ERP) systems and spent millions of dollars in order to improve their strategic planning, implement change management, streamline best business practices, increase productivity and bring competitive advantages. HEI in United Arab Emirates (UAE)…

Online education is pervasive in higher education today. More students are taking courses online than ever before. Institutions are encouraged to adopt virtual classrooms as the market demands access. This study examined the characteristics of students who choose to enroll in online or face-to-face courses and their eventual academic outcomes in…

Why do some firms organize their IT departments as profit centers whereas other firms organize IT as a cost center? Due to information asymmetry regarding the cost and demand for IT, the firm is unable to achieve the first best outcome in terms of optimizing the value from IT services. Two commonly used organizational models for the IT department…

This research investigates three topics related to human capital and innovation in the United States. The primary objective of the first chapter is to examine the influence of natural amenities on student migration decisions using institution-level data from the National Center for Education Statistics' Integrated Postsecondary Education Data…

Hospitals, like all organizations, have both a mission and a finite supply of resources with which to accomplish that mission. Because the inventory of therapeutic drugs is among the more expensive resources needed by a hospital to achieve its mission, a conceptual model of structure plus process equals outcome posits that adequate emphasis should…

The purpose of this Modified Delphi study was to achieve a consensus and forecast a prediction from expert IT hiring managers on what skills are required of MIS graduates for employment. In doing so, guidance could be provided to academic leaders who design curricula for MIS students on the required skills for employment. This study was conducted…

Performance-based funding models are increasingly becoming the norm for many institutions of higher learning. Such models place greater emphasis on student retention and success metrics, for example, as requirements for receiving state appropriations. To stay competitive, universities have adopted academic analytics technologies capable of…

The purpose of this study was to examine the way in which school boards use data when making decisions, specifically their orientations, perceptions, concerns and priorities around data. This study sought to understand how school boards use data when setting or tracking progress toward goals and aimed following the process of board use of data to…

Intelligent decision systems have the potential to support and greatly amplify human decision-making across a number of industries and domains. However, despite the rapid improvement in the underlying capabilities of these "intelligent" systems, increasing their acceptance as decision aids in industry has remained a formidable challenge.…

Business Intelligence is a major expenditure in many organizations and necessary for competitive advantage. These expenditures do not result in maximum benefits for the organization if the information obtained from the Business Intelligence System (BIS) is not used in the management decision-making process. This quantitative research study used an…

The objective of my dissertation is to create a general approach to evaluating IS/IT projects using Real Option Analysis (ROA). This is an important problem because an IT Project Portfolio (ITPP) can represent hundreds of projects, millions of dollars of investment and hundreds of thousands of employee hours. Therefore, any advance in the…