The demand for flexible online learning models, fueled by technological advancements and exacerbated by the COVID-19 pandemic, has necessitated creative solutions to support millions of students enrolled in online programs. Higher Education leaders, faced with this growing demand and lacking expertise in online learning, have turned to outsourced…

The problem examined at the local site was that online faculty members were resistant to their new role of online advising and program administrators felt faculty may be underprepared for the task. The purpose of this qualitative study was to explore the perspectives of online faculty advisors and program administrators regarding the challenges…

This qualitative study explores how five Jesuit universities in the United States maintain their mission and identity when partnering with online program managers (OPMs) to develop and support online degree programs. Focusing on the history of online learning and Ignatian spirituality and pedagogy, and using cultural reproduction theory as a lens,…

This paper details the findings of a case study conducted at a 4-year private university in the United States. The study site was outsourcing online learning through university-industry partnerships with online program management providers (OPMs). The case study was conducted to reveal university administrators' views on (a) working with OPMs to…

While students are the center of dual enrollment programs, high school counseling professionals, often called guidance counselors, and college/university administrators are vital to the success of these programs. High school guidance counselors coordinate schedules and ensure student awareness, registration, and participation in the program.…

As part of the post-secondary educational landscape, online education in the form of online programs and courses help institutions reach and enroll more students. To meet the needs of increased enrollments in online education, part-time faculty are often hired to teach online courses. Part-time contingent faculty or adjuncts represent a growing…

The purpose of the study was to address the Adult TESOL leadership concern of insecure grant funding. It focused on two key performance indicators: Student retention and academic skill level gains. Students dropping out of the program and scoring poorly on assessments are an ongoing concern for leadership. The study used an intervention and…

Despite the steady rise in online education and increasingly empirical studies on related learning technologies and technology support, there is considerable evidence that the field has not kept the pace with studies related to online education administrators (OEAs). Further investigation was needed into OEAs' practice of day-to-day administration…

As the demands for public accountability increase for the higher education industry, institutions are seeking methods for continuous improvement in order to demonstrate quality within programs and processes, including those provided through online education. Because of the rapid growth of online education programs, institutions are further called…