The increasing popularity of Social Reference (SR) services has enabled a corresponding growth in the number of users engaging in them as well as in the number of questions submitted to the services. However, the efficiency and quality of the services are being challenged because a large quantity of the questions have not been answered or…

As Web 2.0 applications become increasingly popular, more and more people express their opinions on the Web in various ways in real time. Such wide coverage of topics and abundance of users make the Web an extremely valuable source for mining people's opinions about all kinds of topics. However, since the opinions are usually expressed as…

The purpose of the qualitative positivistic case study was to explore whether resource communication technology has helped or would help the marketing of textile products in the U.S. textile industry. The contributions of human capital in the marketing department, the marketing-demand information system function, and the product supply chain…