Little is known about students' perceptions of online enrollment processes. Student satisfaction is part of the assessment required for accreditation, but evidence suggests that college administrators are oriented to retention and graduation rates rather than to consumer perception. The purpose of this descriptive quantitative study was to develop…

Student engagement has become an important way of assessing student outcomes for college and is used to provide information to accreditation agencies, for internal accountability as well as to assess impact of college on students. However, current measures of student engagement do not assess the core process underlying student engagement, instead…