The focus of this study was derived from staggering attrition rates that it calls centers year over year. At times call centers post-COVID-19 pandemic saw attrition rates fluctuating between 30%-50%. With any job there are challenges that are faced. These attrition rates stand 28%-40% higher than the United States 2023 national attrition rates of…

Teach For America is the largest supplier of novice educators in the United States as well as the largest postgraduate employment provider in the country. It is renowned for its unorthodox approach to teacher education, with the Summer Institute at the heart of its training model. The five-week, accelerated program is designed to prepare new…

Response to Intervention (RTI) is a multi-tiered approach to help struggling learners, but RTI is not federally or state funded. This poses a unique and overlooked need for supporting educators with RTI to close the achievement gap for at-risk populations. In this study, a mixed-methods, convergent parallel design was used to examine RTI…

Medical educators recognize the need for empathetic physicians, and empathy has been considered to be extremely important in medical education. Research has shown that empathy can lead to positive patient outcomes, greater patient satisfaction, and compliance, lower malpractice litigation, reduced cost of care and fewer medical errors. The purpose…

Graduate social work students are mandated to be cultural competent to work with lesbian, gay, and bisexual (LGB) clients. This exploratory study examined how best to teach graduate social work students to be culturally competent in working with LGB clients by assessing their perceived competence of attitudes, knowledge and skills as well as their…

This study examined the effects of a short-term professional development on the mathematical knowledge, anxiety, and attitudes of intermediate teachers. Participants in the control and experimental groups were pre-tested for knowledge using the eighth grade TCAP Item Sampler. Anxiety was measured through the use of Suinn and Winston's (2003)…

Discrete trial teaching is an effective procedure for teaching a variety of skills to children with autism. However, it must be implemented with high integrity to produce optimal learning. Behavioral Skills Training (BST) is a staff training procedure that has been demonstrated to be effective. However, BST is time and labor intensive, and with…

This study investigates the construct of Teacher Language Awareness (TLA) in a group of preservice mainstream K-12 teachers who are developing skills to work with English Language Learners (ELLs) in United States (US) public school contexts. Specifically, the study seeks to explore how preservice teachers' participation in directed university…

This quasi-experiment utilized three groups of direct service staff to explore the effectiveness of three methods of training and an optional survey was offered after the study. The researcher used a counterbalance design. Three courses developed by an independent distance learning company were utilized to provide the learning experience. Each…

This dissertation investigated 1) American L2 learners' perceptual ability to accurately identify Japanese pitch accent, and 2) learners' realization of Japanese pitch accent. This study was conducted to determine whether these abilities could be improved through training. Study 1 tested the ability to identify the accent location (pitch fall)…

Professional Development (PD) is an important tool in the field of education. Successful PD programs are those that include adult learning methods and opportunities for experiential learning and discussion. The university where this action research was conducted does not offer formal training to adjunct instructors. The adjunct instructors are…

When a coach empathetically listens to another person's ideas, thoughts, and concerns, the coach communicates that the other person's life is important and meaningful. This may be the most important service that a coach can provide. (Knight, 2007, p.43) This study explored whether instructional coaches that completed the 20-hour…

The current study evaluated whether a manualized training in functional behavioral assessment (FBA) would result in typical school professionals being able to conduct a procedurally adequate FBA with a technically accurate summary statement for student behavior. Additionally, the study examined whether summary statements obtained by trained school…

Individuals with a cancer-predisposing genetic trait have a lifetime risk to develop cancer approaching 100 percent, and cancer often strikes early in age, before standard recommended cancer screening begins. Identifying hereditary cancer predisposition through genetic cancer risk assessment (GCRA) allows for intensified measures to prevent…

The current study evaluated the use of a manualized social skills program, Superheroes Social Skills, to increase the use of prosocial behaviors and decrease the use of aggressive behaviors for children with externalizing behaviors. The training was implemented by a school psychologist in a pullout group with four children with high-incidence…