This dissertation provides a practical approach for measuring operational efficiency and operational effectiveness for IT organizations introducing the ITIL process framework. The intent of the study was to assist Chief Information Officers (CIOs) in explaining the impact of introducing the Information Technology Infrastructure Library (ITIL)…

The purpose of this study was to determine teachers' perceptions of the effectiveness of the professional development that they received to implement the Charlotte Danielson Framework for Teaching Model in South Dakota. The population for this study was K-12 teachers from 12 pilot schools selected by the Department of Education (DOE) in South…

The federal Reading First grant project began with the 2003-2004 school year. Since then, many schools have entered the program to take on the challenge of improving their reading test scores. The Reading First model of instruction has been used to help promote school improvement efforts throughout the United States, so that students may reach the…

The purpose of this study was to examine the effectiveness of high school transition strategies for ninth grade students in comparison to the traditional high school experience of first time ninth grade students. This study compared the English End-of-Course (EOC) test scores of first time ninth grade students in a traditional high school setting…

Due to the paucity of research on struggling adult readers, researchers rely on child-based reading constructs and measures when investigating the reading skills of adults struggling with reading. The purpose of the two studies in this investigation was to evaluate the appropriateness of using child-based reading constructs and assessments with…

The purpose for this study was to determine the influence on achievement and classification rate into special education of racially, culturally, ethnically, linguistically diverse students following the use of a district-designed response to intervention (RtI) structure by examining local processes that may contribute to student achievement and…

This study was designed to examine the effectiveness of a ninth grade transition program at a suburban high school in Louisiana. Student data were analyzed from two groups of first time freshmen who indicated a need for help in mathematics: one without a transition program and one with a transition program. Academic data included standardized test…