Guided Pathways is a systemic reform movement focused on increasing community college completion rates and student achievement (Bailey et al., 2015b). Within the California community college (CCC) System, every college is implementing Guided Pathways, and the California Community College Chancellor's Office (CCCCO) continues to use this framework…

Student support programs and services in the California Community Colleges lack historical context and documentation. This study provides historical context through document analysis as to the socio-cultural, educational, and financial influences that supported the implementation of student support services, EOPS, and Veteran services. Through a…

Students are experiencing greater levels of mental and behavioral-health issues that are affecting their educational experiences. Schools are providing services to try and address these issues with lack of resources and knowledge. Universal screeners can be a useful tool for schools to not only screen students for these concerns that don't have…

This study focused on understanding the circumstances that led to students being placed on academic probation and the effect of a support program on their academic recovery. Understanding students lived experiences that lead to academic underperformance is vital to the development and implementation of academic support programs. Ensuring that the…

This action research study focuses on the graduate studies degree programs at The University, to identify master-level graduate student support services that are offered or should be offered to enhance the student experience and aid them in their degree completion. A survey was conducted with all currently enrolled master-level students at TU.…

The purpose of this qualitative study was to examine how the military and veteran services offices in public institutions are supporting student veterans in their higher education journey. This study was aimed to allow Chief Military and Veteran Services Officers (CMVSO) in 4-year public institutions to identify challenges and opportunities in…

This study examined how faculty and Resident Director (RD) staff collaborate with each other in a Faculty in Residence Program (FIR) at a mid-sized, urban, private, research university, located in the Northeast region of the United States. This study examined the experiences of these two distinct groups of participants, and ultimately how they…

The COVID-19 pandemic abruptly transformed the landscape of higher education. The urgent nature of procedural changes in academic and administrative higher education services did not exempt leadership, faculty, or staff from their legally mandated responsibility to provide equal access to the educational environment for students with disabilities…

The study focused on institutional efforts to retain and support racially minoritized students in higher education. The purpose of the study was to explore the experience of faculty and staff implementing California Assembly Bill 705 (AB 705), a legislative mandate intended to increase student achievement and close equity gaps among Black and…

This capstone examined the differences in support services provided for undergraduate versus graduate students. From the research, a centralized advising system was designed and implemented for graduate students at a public state supported university in Kentucky to help students be more satisfied with their graduate school experience and increase…

The purpose of this study was to examine the approaches used by directors in divisions of student affairs to initiate and sustain change. Determining the common and most effective approaches to change used by directors was a second purpose. Additionally, the researcher was interested in common change initiatives taking place and other factors that…

This research studies the leadership role in transitioning from a traditional service delivery model to a co-teaching service delivery model for students with disabilities. While there is an abundant amount of information on the service delivery model of co-teaching, sustaining co-teaching programs, and effective co-teaching programs for students…

This mixed methods research study explored advisory programs in three middle schools located in Southeastern Pennsylvania. An advisory program is a fundamental component of an exemplary middle school yet there are often difficulties in implementing it successfully. Research indicates that a middle school advisory program cannot be successful if…

The overall purpose of this study is to explore the creation and implementation of competency models in higher education masters level preparation programs. The study answers five research questions. Why and how did two higher education preparation programs create a professional competency model for the graduate students in the program and what…

The purpose of this study was to explore teacher perceptions of providing transition services to high school students with special needs and to understand the variables that act as facilitators or barriers to providing those services. A qualitative research method was used to understand the perceptions of school personnel of transition services in…