This dissertation examines the transformative potential of reflective practice in student assessment and feedback, while also developing tools to gain a nuanced understanding of teacher feedback dispositions and practices. It outlines the development and refinement of three novel tools: the Reflective Classroom Assessment Protocol (ReCAP), the…

This dissertation describes the process of creating a guidebook that developmental education administrators can use to build their capacity as leaders, learners, and program planners. The guidebook is the product of a qualitative study designed to better understand how community college administrators who have program planning responsibilities for…

The air transport industry (ATI) is a dynamic, communal, international, and intercultural environment in which the daily operations of airlines, airports, and service providers are dependent on information technology (IT). Many of the IT legacy systems are more than 30 years old, and current regulations and the globally distributed workplace have…

The dissertation investigates the effect of a concept-based approach to teaching the Chinese temporal system to English-speaking university learners at the elementary level. The pedagogical framework, Systematic-Theoretical Instruction (STI), adopted in this study was proposed by Piotr Gal'perin and originated from Vygotsky's…