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Direct linkInoue, Keisuke – ProQuest LLC, 2013
The rapid increase of computer-mediated communications (CMCs) in various forms such as micro-blogging (e.g. Twitter), online chatting (e.g. digital reference) and community-based question-answering services (e.g. Yahoo! Answers) characterizes a recent trend in web technologies, often referred to as the "social web". This trend highlights…
Descriptors: Reference Services, Interviews, Computer Mediated Communication, Information Seeking
