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Work in Motion/Assessment at Rest: An Attitudinal Study of Academic Reference Librarians--A Case Study at Mid-Size University (MSU A)
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Bella Karr Gerlich – ProQuest LLC, 2006
It is reasonable to assume the existence of a new "dynamic" that influences how to measure reference services in libraries and how we evaluate the reference librarians who provide those services. Traditional, face-to-face delivery of reference services is reported to be declining, and there is myriad evidence, albeit largely uncollated…
Descriptors: Librarians, Librarian Attitudes, Reference Services, Universities