This dissertation examines the implementation of web conferencing technology in online graduate courses within management, engineering, and computer science programs. Though the spread of learning management systems over the past two decades has been dramatic, the use of web conferencing technologies has curiously lagged. The real-time…

Previous studies in the field of e-tutoring dealt either with asynchronous tutoring or synchronous conferencing as modes for providing e-tutoring services to English learners. This qualitative research study reports the experiences of Arab ESL tutees with both asynchronous tutoring and synchronous conferencing. It also reports the experiences of…

The limitations of home Internet connections make Personal Videoconferencing (PV) interaction vulnerable to network trouble. This dissertation explores how novice couples collaboratively manage PV network trouble so as to carry on their conversation. It is found that transmission/reception and their perturbations are material frames for…

Web-conferencing software was chosen for course delivery to provide flexible options for students at a two-year technical college. Students used technology to access a live, synchronous microeconomics course over the internet instead of a traditional face-to-face lecture. This investigation studied the impact of implementing web-conferencing…