Although software testing has been well-studied in computer science, it has received little attention in natural language processing. Nonetheless, a fully developed methodology for glass box evaluation and testing of language processing applications already exists in the field methods of descriptive linguistics. This work lays out a number of…

ICUE (Interactivity Centered Usability Evaluation) is an enhanced usability testing protocol created by the researcher. ICUE augments the facilitator's role for usability testing, and offers strategies in developing and presenting usability tasks during a testing session. ICUE was designed to address weaknesses found in the usability evaluation of…

The impetus for this project stemmed from a curiosity about two particular areas in the history of usability research. For one, I began research for this project with a desire to learn about patterns in the theory, practice, attitude, and perception about usability work, both in academic contexts and in corporate contexts, with a focus on the…