In this thesis, we hypothesize that data visualization users are subject to systematic errors, or cognitive biases, in decision-making under uncertainty. Based on research from psychology, behavioral economics, and cognitive science, we design five experiments to measure the role of anchoring bias, confirmation bias, belief bias, and myopic loss…

In the age of big data, interactive data visualizations are becoming increasingly prevalent. The ability to focus on subsets of data is essential for exploring large temporal, geospatial, topical, and network datasets. In order to categorize all parts of data visualizations, various attempts have been made to build frameworks for how to interpret,…

Usability heuristics have been established for different uses and applications as general guidelines for user interfaces. These can affect the implementation of industry solutions and play a significant role regarding cost reduction and process efficiency. The area of electronic workflow document management (EWDM) solutions, also known as…

Cryptography libraries are inflexible and difficult for developers to integrate with their applications. These difficulties are often encountered by applications, like PGP, which are non-intuitive for end-users and are often used improperly or not at all. This thesis discusses the negative impact of the current prevailing poor usability on…

Privacy on the Internet has become one of the leading concerns for Internet users. These users are not wrong in their concerns if personally identifiable information is not protected and under their control. To minimize the collection of Internet users' personal information and help solve the problem of online privacy, a number of…

Users are increasingly expected to manage complex privacy settings in their normal online interactions. From shopping to social networks, users make decisions about sharing their personal information with corporations and contacts, frequently with little assistance. Current solutions require consumers to read long documents or go out of their way…

Trust plays an important role in collaborations because it creates an environment in which people can openly exchange ideas and information with one another and engineer innovative solutions together with less perceived risk. The rise in globally distributed software development has created an environment in which workers are likely to have less…

Managing access to shared digital information, such as photographs and documents. is difficult for end users who are accumulating an increasingly large and diverse collection of data that they want to share with others. Current policy-management solutions require a user to proactively seek out and open a separate policy-management interface when…

The usability of Identity Management (IdM) systems is highly dependent upon design that simplifies the processes of identification, authentication, and authorization. Recent findings reveal two critical problems that degrade IdM usability: (1) unfeasible techniques for managing various digital identifiers, and (2) ambiguous security interfaces.…

This study represents a research validating the efficacy of Davis' Technology Acceptance Model (TAM) by pairing it with the Organizational Change Readiness Theory (OCRT) to develop another extension to the TAM, using the medical Laboratory Information Systems (LIS)--Electronic Health Records (EHR) interface as the medium. The TAM posits that it is…

In the quest for database usability, several applications enable users to design custom forms using a graphical interface, and forward engineer the forms into new databases. The path-breaking aspect of such applications is that users are completely shielded from the technicalities of database creation. Despite this innovation, the process of…

In spite of the goodwill and best efforts of software engineers and usability professionals, systems continue to be built and released with glaring usability flaws that are costly and difficult to fix after the system has been built. Although user interface (UI) designers, be they usability or design experts, communicate usability requirements to…

With the internationalization of e-commerce, it is no longer viable to design one user interface for all environments. Web-based applications and services can be accessed from all over the globe. To account for this globalization process, software developers need to understand that simply accounting for language translation of their websites for…

Tables are ubiquitous with a history that pre-dates that of sentential text. Authors often report a summary of their most important findings using tabular structure in documents. For example, scientists widely use tables to present the latest experimental results or statistical data in a condensed fashion. Along with the explosive development of…

This study investigates the relationships between the use of a zoom tool, the terms they supply to describe the image, and the type of image being viewed. Participants were assigned to two groups, one with access to the tool and one without, and were asked to supply terms to describe forty images, divided into four categories: landscape, portrait,…