As the internet increases in size, our body of research into what visitors prefer for website design is leaving out a growing group of people. Those with visual impairments are one of the fastest growing minorities with a disability online. This extremely under-studied group uses the internet for as many different purposes as sighted users do, but…

The purpose of this qualitative design case study was to determine the design elements that can lead to technology acceptance of a mobile multimedia tour at an informal historical site. Using rapid prototyping, a tour prototype was developed using a low-cost Website building platform. The tour was then tested with thirteen participants in two…

The usability of Identity Management (IdM) systems is highly dependent upon design that simplifies the processes of identification, authentication, and authorization. Recent findings reveal two critical problems that degrade IdM usability: (1) unfeasible techniques for managing various digital identifiers, and (2) ambiguous security interfaces.…