The purpose of this quantitative comparative study was to determine if, and to what extent, there were differences to the propensity to trust in information technology individual team members based on their work setting when covarying for years of experience. The theoretical foundations comprised the social presence theory and the quantum of trust…

Faculty and staff working from home during the COVID pandemic were presented with new challenges in adapting to emergency remote teaching, as well as new and expanded cyber security threats. Changes to course delivery, remote access from public locations, and the potential of faculty and staff storing confidential educational records on…

The purpose of this study was to evaluate the employee satisfaction rate and factors and influences on satisfaction among employees who work in IT Departments of healthcare organizations in the United States. Specifically, I explored the relationship between the organizational influences (organizational trust, sense of belonging, compensation, and…

This quantitative non-experimental survey study examined the predictive relationship between compensation satisfaction or organizational commitment and K-12 IT workers' intention to stay. The study included 247 IT workers employed by six school systems from a metropolitan area in the Southeastern United States. Additionally, the study examined the…

The purpose of this qualitative case study was to explore how hybrid team members perceive the influence of trust development, conflict management, leadership, and group dynamics at a midsized information technology-centered organization in a Southwestern city in the United States. The problem statement is: It is not known how hybrid team members…

The purpose of this study was to examine the digital literacy of Gen Z employees in higher education and provide implications for HRD research and practice and contribute to the HRD literature on Gen Z employees in the 21st century workforce. Three research questions guided my study: How do Gen Z employees in higher education experience digital…

This study explored the core competencies, technological skills, functional proficiencies, and professional experiences of data scientists at higher education institutions. The specific population of interest was higher education administrators and staff professionals identified as data scientists. This study was informed by the following guiding…

Despite the well-established benefits of technological advances, a lack of adequate tacit knowledge sharing is one of the major setbacks affecting the development of human capital in technology industries. The purpose of this phenomenological qualitative study was to explore the experiences technology managers will need to support the transfer of…

Technostress is a phenomenon that exists in the workplace and it impacts the work performance in positively and negatively. Previous research introduced the concept of "Technostress" which it is the stress that result from intense technology usage. Technostress has five sources of stress and they are techno-overload, techno-insecurity,…

Today's emerging technologies have reshaped how we disseminate information, collaborate, report news, and interact with each other at home, school, and in our workplaces. How we as observers, consumers, and reporters of crime have reshaped the nature of our law enforcement officers' role in our community. New technologies have been introduced to…

This phenomenological study explored the lived experience of equity, diversity, and inclusion (EDI) among multinational enterprise employees (MNE) in the homogenous Republic of Armenia. Addressing a literature gap in non-Western perspectives, the research emphasized the importance of local context in crafting effective EDI interventions for this…

This dissertation explores the relationship between how teams form and what they need to perform. It adopts the perspective that technology is fundamental to organizing in modern workplaces and examines how technology may both enhance and constrain teamwork. By adopting this perspective, two questions naturally follow. First, how do teams organize…

Organizations' leaders invest annually billions of dollars around the world in ICT/IS-related assets, for which long-term benefits depend mainly on user adoption and continued use. Higher education organizations whose employees have low levels of IS usage do not maximize ICT investments. The purpose of this qualitative single case explanatory…

This qualitative single case study explored how customer facing professionals (CFPs) adapt to changing customer needs in a digital environment. This study focuses on: (1) Changing customer needs; (2) Competencies needed in a digital environment; (3) How they learn; and (4) What factors help or hinder their success. The site is a global Human…

A majority of large IT projects fail to meet scheduled deadlines, are over budget and do not satisfy the end user. Many projects fail in spite of utilizing traditional project management techniques. Research of project management has not identified the use of a visual workspace as a feature affecting or influencing the success of a project during…