Organizational learning has been studied and researched as a construct for organizational improvement. Although its definitions are varied, scholars continue to integrate its use through various disciplinary approaches. It has been studied at the organizational level, but not as much research has taken place at the individual level where…

Despite the well-established benefits of technological advances, a lack of adequate tacit knowledge sharing is one of the major setbacks affecting the development of human capital in technology industries. The purpose of this phenomenological qualitative study was to explore the experiences technology managers will need to support the transfer of…

As business e-mail volumes continue to grow and employees spend increasingly larger portions of their day processing e-mail, there is strong evidence of the negative impacts of e-mail processing, especially with respect to e-mail overload. This study sought to determine whether a training program focused on select e-mail features and processing…

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications…

Membership in social networking sites is increasing rapidly. Social networking sites serve many purposes including networking, communication, recruitment, and sharing knowledge. Social networking sites, public or private, may be hosted on applications such as Facebook and LinkedIn. As individuals begin to follow and participate in social…

This study explores the utility of employing knowledge management as a framework for understanding how public managers perform ecosystem management. It applies the grounded theory method to build a model. The model is generated by applying the concept of knowledge process to an investigation of how the urban ecosystem is publicly managed by civil…