This multiple case study included fifteen international masters' students and graduates enrolled in four different online universities located in the United States. One over the phone interview and two online questionnaires explored participants' perceptions about online program completion. In this study, a thematic approach assisted in coding data. Responses that contributed to theme development emerged from a specific set of participants who shared some demographic similarities. Educational institutions established under ten years and struggling with international masters' program completion may want to pursue this study's recommendations. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]