Describes a multimethod approach used to evaluate the Government Information Locator Service (GILS). Highlights the limitations and opportunities of available approaches to evaluating complex characteristics of networked information services and digital collections. (Author/AEF)

The Community Networking Initiative (CNI) seeks to increase participation of low-income, primarily African American, residents in a local community computer network. Examination of information exchange practices of CNI indicated that word-of-mouth exchanges with people in one's close social circle and contacts with community organizations appear…

Reports on the results of a study of a community computing system, Prairienet. Examines characteristics of users and the extent to which Prairienet is serving its purpose as a community resource for networked communication and information access, through the analysis of usage patterns and logs. (Author/AEF)

Proposes a user-centered framework for intranet design based on an understanding of people, their typical problems, information behaviors, and situated contexts. Argues that by adopting such an approach, intranets can be designed which facilitate organizational information access and use. (Author/AEF)

Identifies and analyzes federal government electronic bulletin boards; assesses the types of information available to users, including costs and technological access issues; discusses federal information policy; and considers the role of federal bulletin boards in accessing and managing electronic government information. (Contains 29 references.)…

Presents the Virtual Reference Desk project, its activities, and a proposed information system architecture to build a human intermediated network of expertise and experience. The project seeks to study, support, and improve current K-12 digital reference services, as well as to build a foundation for a national cooperative digital reference…