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Proceedings of the ASIS…

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Enterprise Information Space: User's View, Developer's View, and Market Approach.

Vishik, Claire; Farquhar, Adam; Smith, Reid – Proceedings of the ASIS Annual Meeting, 1999

Discusses experiences of Schlumberger IT Sourcing (Austin, Texas) in designing and deploying knowledge management (KM) systems and outlines the empathic design approach. The new "market" approach in Schlumberger which leads to the simplification of intranet systems and interfaces, creation of a new classification system, and better…

Descriptors: Computer Interfaces, Computer Networks, Computer System Design, Design Preferences

Facilitating Organizational Information Access in Global Network Environments: Towards a New Framework for Intranet Design.

Detlor, Brian – Proceedings of the ASIS Annual Meeting, 1998

Proposes a user-centered framework for intranet design based on an understanding of people, their typical problems, information behaviors, and situated contexts. Argues that by adopting such an approach, intranets can be designed which facilitate organizational information access and use. (Author/AEF)

Descriptors: Access to Information, Computer Networks, Computer System Design, Design Preferences