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Ju, Boryung; Gluck, Myke – Proceedings of the ASIST Annual Meeting, 2003
The purpose of this study was to organize menu items based on a user-process model and implement a new version of current software for enhancing usability of interfaces. A user-process model was developed, drawn from actual users' understanding of their goals and strategies to solve their information needs by using Dervin's Sense-Making Theory…
Descriptors: Computer Interfaces, Computer System Design, Information Retrieval, Information Seeking