Provides an overview of issues relating to library services to linguistic, ethnic, and cultural minorities. Following a clarification of the terminology used, the process of immigration is addressed. The role of public libraries in this area and implications for professional associations are then discussed. Twenty-one references are listed. (MES)

Presents an overview of the National Endowment for the Humanities sponsored Let's Talk about It Program. The intended audience is examined, the role of the scholar analyzed, and the special responsibilities of the discussion leader delineated. Results of the program are evaluated and suggestions for planning a program are offered. (six references)…

Traces the evolution of the Queens Borough Public Library's New Americans Project and describes its multifaceted approach in assisting immigrants to adjust to their new environment, including: (1) foreign-language collections; (2) English as a second language courses; (3) coping skills training; and (4) cultural programing. Seventeen references…

Describes the cluster system of targeted marketing analysis, which uses geodemographic analysis to develop understanding of communities at the micro level. Characteristics of some types of neighborhoods found in the United States are described and the use of this approach by librarians conducting community analyses is discussed. (CLB)

Describes a process undertaken by small, rural libraries in Massachusetts in which trustees, librarians, and community leaders identified the possible roles of libraries and prioritized needs for individual communities. The results include an emphasis on community standards rather than national, and a list of three basic roles of all libraries.…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Briefly discusses the art of story telling and describes the development of this activity as an annual event at the Key Biscayne (Florida) Branch Library. Suggestions for planning a festival are offered, covering such areas as funding, logistics, weather considerations, publicity, volunteer personnel, added attractions, and working with guest…

Explains the criteria by which 50 public libraries were chosen as outstanding, and reports the results of a survey of the directors which focused on major problems in libraries; desired goals in administration and technical and public services; predicted trends; stage of computerization; and sources of information and new ideas. (CLB)

Discusses the findings of a national survey of public libraries that focused on service to older adults. Areas discussed include services most frequently provided, services to the institutionalized, the impact of ageism on library policies, and the extent of cooperation with other agencies. (18 references) (CLB)

Provides background information and copies a report by Marlys Cresap and Marilyn Nickelsburg on a statewide conference of children's librarians. Highlights include a survey of children's services in Iowa libraries and presentations on the history and philosophy of children's services (Margaret Bush) and the role of children's librarians (Barbara…

Describes a survey of public libraries that addressed the presence of latchkey children in libraries, library policies regarding this population, and services that are or should be offered. In-depth interviews with 10 librarians explored ideal responses to latchkey children, advice on library services, and community services for children. (14…