Public libraries do not always meet community information needs because librarians are trained to answer questions through books when often the best information in an area is from alternative sources. The government provides free information on investments, jobs, health, and legal problems; experts and clearinghouses are other good information…

Describes a program designed to induce small public libraries in Vermont to move beyond the minimum standards of service. Highlights include long-range planning; peer review by librarians and trustees from libraries that have completed the program; the role of town meetings; role setting for the library; and mission statements. (LRW)